Terms of service

Terms of Service

Overview

Welcome to Halo Skin. The terms "we", "us" and "our" refer to Halo Skin. We operate this store and website at tryhaloskin.com, including all related information, content, features, tools, products and services (the "Services"). Halo Skin is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when you use the Services. Please read them carefully — they include important information about warranty disclaimers and limitations of liability. By visiting, interacting with or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, and that you consent to any minor dependent using the Services on devices you own or manage.

To use the Services you may be asked to provide information such as your email address and billing, payment and shipping details. You confirm that all information you provide is correct, current and complete, and that you have the right to provide it. You are responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

Section 2 — Our Products

We make every effort to represent our products accurately. Colours and product appearance may differ from how they appear on your screen depending on your device and display settings.

We reserve the right to limit the quantities of any product we offer, to discontinue any product, and to refuse any order at our discretion. Product descriptions and pricing can change at any time without notice.

Section 3 — Health Information and Disclaimer

Halo Skin sells cosmetic products, dietary supplements and personal care devices. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease.

Nothing on this website is medical advice and nothing here replaces a consultation with a qualified healthcare professional. Content on our product pages, blog, emails and advertising is provided for general information only.

You should speak to your doctor before using our supplements if you are pregnant or breastfeeding, under 18, taking prescription medication (including blood thinners or diabetes medication), or living with a diagnosed health condition. Discontinue use and seek medical attention if you experience an adverse reaction.

Individual results vary. Testimonials, before-and-after imagery, reviews and result timelines shown on our site describe individual experiences and are not a promise or guarantee of the results you will get.

Section 4 — Pricing, Promotions and Offers

All prices are shown in US dollars and are inclusive of applicable taxes. Prices are subject to change without notice.

Promotional pricing, bundles, multi-buy offers and discount codes apply only while the promotion is live and only to the products stated. Compare-at prices shown alongside a sale price refer to the product's regular selling price on this store. Promotions cannot be combined unless we say so explicitly, and cannot be applied retroactively to orders already placed.

Where an offer includes a free or discounted item, that item is part of the offer as a whole. See our Return & Refund Policy for how bundles are treated when refunded.

Section 5 — Orders, Payment and Billing

Placing an order is an offer to buy. We accept your offer when we send you an order confirmation. We may refuse or cancel an order — including after confirmation — where a product is unavailable, where pricing or product information was published in error, or where we suspect fraud. If we cancel, we refund you in full.

You authorise us to charge your chosen payment method for the total shown at checkout. Payments are processed by third-party providers; we do not store your full payment card details.

Section 6 — Shipping and Returns

Delivery is governed by our Shipping Policy. Returns, refunds and our results guarantee are governed by our Return & Refund Policy. Both form part of these Terms.

Section 7 — Reviews, Feedback and Submissions

If you send us ideas, suggestions, reviews, photographs or other materials, you grant us a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, modify and publish them in any medium, including in our advertising, without compensation or attribution. You confirm that anything you submit is your own, is accurate, and does not infringe anyone else's rights. We may edit, refuse to publish, or remove any submission.

Section 8 — Prohibited Uses

You may not use the Services for any unlawful purpose; to infringe any intellectual property right; to transmit malicious code; to harass, abuse or defame; to submit false or misleading information; to scrape, spider or harvest data; or to interfere with the security or operation of the Services.

Section 9 — Intellectual Property

All content on this site — text, graphics, logos, images, video, product photography, page design and the Halo Skin and HaloSculpt Pro names and marks — is owned by or licensed to us and protected by intellectual property law. You may not copy, reproduce, republish or exploit any part of it commercially without our written permission.

Section 10 — Third-Party Links and Services

The Services may contain links to third-party websites or use third-party tools. We are not responsible for their content, accuracy, products or practices, and their inclusion does not imply endorsement. Any transaction with a third party is between you and that third party.

Section 11 — Disclaimer of Warranties

The Services and all products sold through them are provided "as is" and "as available", without warranties of any kind, express or implied, except where such warranties cannot be excluded by law. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any result described on the site will be obtained by you.

Section 12 — Limitation of Liability

To the maximum extent permitted by law, Halo Skin, its directors, employees and suppliers are not liable for any indirect, incidental, punitive or consequential damages arising from your use of the Services or any product bought through them. Where liability cannot be excluded, our total liability is limited to the amount you paid for the order giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded. If you are a consumer, you keep all statutory rights available to you under the law of your country of residence.

Section 13 — Indemnification

You agree to indemnify and hold harmless Halo Skin and its affiliates from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party right.

Section 14 — Changes to These Terms

We may update these Terms of Service at any time by posting a revised version on this page. Changes take effect when posted. It is your responsibility to review this page periodically. Continued use of the Services after a change means you accept it.

Section 15 — Severability and Entire Agreement

If any provision of these Terms is found unlawful or unenforceable, that provision is severed and the remaining provisions stay in force. These Terms, together with the policies referenced in them, constitute the entire agreement between you and us regarding the Services.

Section 16 — Governing Law

These Terms of Service and any separate agreements are governed by and construed in accordance with the laws applicable at the registered address of Halo Skin, without regard to conflict of law rules. If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of your country of residence.

Section 17 — Contact

Questions about these Terms of Service should be sent to info@tryhaloskin.com. We reply within 1 business day.